Question 1

Can I bring guests?

Accepted Answer

Yes, you can bring guests with prior notice.

Question 2

Does the residence provide sheets and towels?

Accepted Answer

Yes and they are included in the monthly value.

Question 3

Pets Allowed?

Accepted Answer

Pets are not allowed in the room.

Question 4

What happens if I lose my room key?

Accepted Answer

If you lose your key, you must notify reception directly.

Question 5

Who can live in the residence?

Accepted Answer

Only students can live in the residence.

Question 6

What is the minimum stay?

Accepted Answer

For full-year students, the Residence signs a contract with the resident and their family that lasts 9 and a half months, from September 15 to June 30. For shorter periods, you can check with the residence.

Question 7

Is there food service?

Accepted Answer

Yes, the residence has a dining room service with half or full board

Question 8

Is there laundry in the residence?

Accepted Answer

The laundry service is an extra offered by the residence for greater comfort, being the resident who decides how many times they use it and it does not imply a fixed cost, but depending on the number of times it is required.

Question 9

Is there cleaning service? What does it consist of?

Accepted Answer

All rooms, regardless of the type of accommodation chosen (room, apartment or flat), include weekly cleaning service in the price.

Question 10

Are there parking spaces?

Accepted Answer

The residence does not have a parking service

Question 11

How is payment made?

Accepted Answer

Depending on the time of year and the period of stay, to find out about the payments, you can contact the residence hall.

Question 12

Does the residence close during vacation periods?

Accepted Answer

At Christmas and Easter the Residence will remain closed. The specific dates are determined each year based on the academic calendar.

Question 13

Is there a check-in and check-out time?

Accepted Answer

The residence is open 24 hours a day, although there is the possibility of establishing schedule control if the family wishes.

The common areas have an established schedule, but it changes according to the needs of the residents. That is to say, at 10 pm the study rooms are usually closed, unless the residents ask us to leave them open during exam times. The solarium and terraces are closed at a certain time so as not to interfere with the rest or study of the other residents.

Question 14

Can I personalize my room?

Accepted Answer

Of course, each resident can personalize their room as long as the walls are not drilled.

Question 15

Can you smoke?

Accepted Answer

No, smoking is not allowed inside the Residence. Since the Anti-Tobacco Law of 2011 came into force, smoking is prohibited in any type of space for collective use that is not outdoors.

Residencia Universitaria Femenina Santa Ana

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