Campus Santander

Universidad Europea del Atlántico

Analytics

Reply with an automatically translated message template to all incoming requests

Message

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Send the request details to any third party tool via webhooks

Webhook

Send a custom webhook

Setup custom rules to automatically handle incoming requests from your properties

Edit Autopilot rule

Autopilot

All your properties already have an autopilot rule set up, and you can only have one rule per property. Go back to the properties page to manage them.

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Mati Autopilot

Manage your billing information and download past invoices

Billing

Contact details will remain hidden until booking request is in progress.

Contact details are hidden because the request has been rejected.

Contact details are hidden

Please tell us the reason for rejecting this request. This action can't be undone.

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Make sure the guest has met the following requirements and click Approve to confirm the booking.

Check the requirements

Approve or deny the application before it expires.

Review this request

Reservations

Available credit to spend on promotions with no extra cost

Your balance

Times your promoted listing appeared as first result during a promotion

Impressions

Create campaign

Some campaigns are paused because they spent today's budget. You might consider increasing it to keep them running.

Campaigns limited by budget

Find out how your listing can get up to 42% more requests

I want to appear before most of my competitors, even if the cost per impression is larger

Fast

I'm looking for a balance between cost per impression and priority

Medium

I want the lowest cost per impression, even if it's not enough to reach first position

Slow

Campaigns

Volume of reservation requests not rejected to date.

Number of open chats

Chats

Sum of the contract value of stocks generated to date

Turnover

Number of received requests

Requests

Measure the performance of your accommodations and determine your position in the search engine.

Performance

Number of visit requests received

Viewing requests

To ensure that you always get the best assistance, we've assigned Guillem as your dedicated Account Manager.

How can we help you?

Make sure all requirements for the following requests are set and mark them as completed.

Approve or deny the following booking requests before they expire. Reviewing requests in time will help you keep your acceptance score higher.

You have pending tasks

Here you can find a summary of your most recent tasks.

Welcome back

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We could not find what you're looking for

Maintaining an average response time of over 48 hours will penalize your listing, resulting in lower visibility.

Inbox

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This is a premium module

Highlight your accommodation above the rest and unlock new features

Set up the times you can receive visitors.

Allows users to schedule visits at your accommodation.

Visit management

Facilities

Add question

Añade aquí respuesta a las preguntas que más a menudo te hacen los huéspedes previo a la reserva.

Edit

FAQs

Nombre de tu alojamiento, descripción y ubicación que aparecerá en el mapa.

Resume las características más relevantes de tu residencia en pocas frases. No menciones habitaciones, precios o servicios: tienen su propio apartado.

Procura escribir la ubicación exacta del alojamiento, ya que se usará para mostrar tu anuncio en el mapa de búsqueda.

Usa este campo únicamente para el nombre comercial de tu alojamiento, sin descripciones ni adjetivos.

Basic information

Add meal plan

Edit meal plan

Meal plans

Añade fotografías en alta resolución de los exteriores, instalaciones y espacios comunes destacados de tu residencia.

Add photo

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Delete image

Photos and videos

Add room

Add service

Edit a service

Services

Supplies

My property

Name

Export

Export your requests

Phone

Properties this person is interested in

Status

Pending tasks

Properties this user is interested in visiting

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Mati Pro

Amenities

Los usuarios verán esta habitación en el anuncio, y podrán hacer reservas en ella.

Available

Los usuarios seguirán pudiendo ver esta habitación, pero aparecerá deshabilitada y no podrán seleccionarla en la reserva.

Not Available

Describe your room so that users can fully understand what they are booking

Información básica

Add price

Dates for which this price applies. If you want to charge €950 for a stay between 1 and 30 June, enter 1 June and 30 June.

This amount is charged to the user at the time of booking and is refunded at the end of the stay, provided that there is no damage to the room.

Create templates for stay length options that can be later applied to prices.

Durations

Estos valores reemplazarán, para esta habitación y precio, la configuración por defecto del alojamiento

Deposit and tuition

Añade un plan de comidas incluído incluído en la mensualidad arriba mencionada

Meal plan

Range of minimum and maximum nights for which this price will apply. For example, if the price is 500€ per month, and the range is 7 to 30 nights, you should write 7 and 30.

Prices

A one-off fee charged to the user at the time of booking, corresponding to the management and administration costs of the booking.

Rooms

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Current commercial agreement between your accommodation and Mati

Contracts

Here you can edit the information about your team and add people to it.

Members

Property settings

Quick answer name

New quick answer

You have successfully confirmed the visit, we have sent the address to {name}.

Visit confirmed

Person

The guest's contact details will be hidden until the visit request is accepted.

Reject visit request

Approve or deny the request before it expires.

Visit requests

Write a review

What's in this room?

Rates

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