Question 1

What menu adaptations are offered?

Accepted Answer

You can find a variety of sweet and savory pastries, fresh fruit, yogurt, among others.

Question 2

What is the minimum stay?

Accepted Answer

The minimum stay at Vita Zed Alley residence is 51 weeks.

Question 3

Are instruments allowed?

Accepted Answer

Only instruments are allowed if their use does not affect the tranquility of the other classmates, the rest time should be respected.

Question 4

Can I come accompanied by a friend, partner or family?

Accepted Answer

You need to contact the residence to obtain more accurate information.

Question 5

How does the dining room work?

Accepted Answer

Breakfast is served between 7:00 am and 10:00 am. During that time, you can go to the dining room to have breakfast. On the other hand, each room has a private dining area.

Question 6

Does it close at any time of the year?

Accepted Answer

For accurate information, contact the residence directly.

Question 7

Is there parking service? How does it work?

Accepted Answer

Only, bicycle parking service.

Question 8

Is there a parcel service / post office?

Accepted Answer

Yes, the parcel service operates 24 hours.

Question 9

Can you smoke?

Accepted Answer

Smoking is not allowed on the premises. There are designated areas near the buildings where you can smoke.

Question 10

Cancellation policy

Accepted Answer

The residence has a cancellation policy. In that case, you should be aware that you may be refunded your money if you don't get a spot or if your visa is denied.

Question 11

What happens if there is a defect or unforeseen issue in the room?

Accepted Answer

If you encounter a maintenance problem in your room, you can report it to the reception or directly record it in the Vita Student app.

Question 12

What happens if they don't accept me into the university?

Accepted Answer

You can cancel the contract without any additional cost, except for some special cases that you must inquire directly with the residence.

Question 13

Types of food service?

Accepted Answer

Breakfast service included from Monday to Friday.

Question 14

Does it have any kind of adaptability for people with reduced mobility?

Accepted Answer

The facilities of the Vita Student residences are adapted for people with reduced mobility; since comfortable and suitable living environments are offered, capable of satisfying any individual need.

Question 15

How are the payments made?

Accepted Answer

Card or bank transfer is accepted through your Vita Student account. Payments can be made annually or in 2-4 installments. Please note that depending on the payment schedule you choose, the price may vary.

Question 16

Is there a laundry service? How does it work?

Accepted Answer

Yes, you can use the service at any time, you just have to reload your account and start using the washing machines.

Question 17

Does the residence provide sheets and towels?

Accepted Answer

No, towels and sheets are not provided at Vita Student residences in the United Kingdom. You must bring them or request a sheets and kitchenware kit at the residence. This incurs an additional cost.

Question 18

Specific accommodation rules

Accepted Answer

Smoking is not allowed inside the premises, pets are not allowed, disturbing the tranquility of other tenants is not allowed, running in the hallways is not allowed, among other rules that you can find specified in the lease agreement.

Question 19

Admission requirements?

Accepted Answer

The tenant of the reservation must be of legal age or have a legal guardian.

Question 20

Guest policy

Accepted Answer

You can receive visitors and your guest can stay free of charge for up to 2 nights. In that case, you must make sure they register at the reception. Your guest cannot walk around alone without the company of the resident during their stay. Otherwise, if they stay for more than 2 nights, they must pay an additional cost.

Question 21

Emergency and incident policy

Accepted Answer

The residence has all the necessary security measures for emergencies.

Question 22

Are pets allowed?

Accepted Answer

No pets allowed.

Question 23

Is there a cleaning service? What does it consist of?

Accepted Answer

Yes, the building includes biweekly cleaning of the studio.

Question 24

What happens if I lose the key to my room?

Accepted Answer

The cost of key copies or changing the lock is the responsibility of the tenant.

Question 25

Can I personalize my room?

Accepted Answer

It is not possible since, if any damage occurs while you live in the room, you will have to pay an additional cost for the repairs.

Question 26

What is the cost of the reservation, registration, and/or deposit?

Accepted Answer

No security deposit is charged, but in case any damage occurs while you live in the room, you will have to pay an additional cost for the repairs.

Question 27

From what date can I enter?

Accepted Answer

September 14th.

Vita Student Zed Alley

What does this property have?

Room types

What does the price include?

Services

Where is it?

Frequent questions