Question 1

What happens if I lose my room key?

Accepted Answer

If you lose your room key you must notify the reception immediately and request another one at an additional charge.

Question 2

Who can live in the residence?

Accepted Answer

Xior offers accommodation for students of all genders and nationalities enrolled in any course of higher education in Spain.
Note: If you are under age before you move in with us, your legal guardian, mother, or father can make the reservation on your behalf.

Question 3

Can I bring guests?

Accepted Answer

You can have visitors, they will simply have to register at the reception, however, if your visitor is going to stay overnight, you will have to consult with someone from the residence team beforehand and make the appropriate reservation.

Question 4

Is there food service?

Accepted Answer

Dining: Breakfast €49/month. Half board €220/month (includes breakfast and one meal to choose from for lunch or dinner from Monday to Friday, and Sunday dinner). Full board €295/month (includes breakfast, lunch, and dinner from Monday to Friday, Saturday brunch, and Sunday dinner). The meal service is contracted quarterly.

Question 5

What is the cost of the reservation, enrollment and/or deposit?

Accepted Answer

A reservation fee of 150€ is due upon booking, and upon signing the contract, a security deposit of 750€ is required, but this amount may vary depending on your length of stay.

Please take into account the conditions for refunding the security deposit in case you fail the university entrance exam or are not admitted to the university, as detailed in the reservation terms.

Question 6

Is there cleaning service? What does it consist of?

Accepted Answer

In Xior, the cleaning staff clean and maintain the common areas. Remember that the cleaning of your room and the change of sheets and towels will be done once a week. However, you can request an extra cleaning service for your room with the residence staff for an additional charge of €50.

Question 7

What is the minimum stay?

Accepted Answer

The residence offers different types of stays, such as the full 10-month course stay and the flexible option for stays longer than one month. For group stays, short stays, and/or summer stays, please contact the residence.

Question 8

Is there laundry in the residence?

Accepted Answer

Yes, there is a laundry with a large number of washers and dryers that you can use 24 hours a day.

Question 9

Are there parking spaces?

Accepted Answer

Yes, there are parking spaces at the residence.
Car parking space: €40/month.
Motorcycle parking space: €25/month.
Bicycle parking: Free of charge.

Question 10

Does the residence provide sheets and towels?

Accepted Answer

Yes, the service of sheets and towels and the weekly change is included in the rent for stays of a full course or longer than a month.

Question 11

How is payment made?

Accepted Answer

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Question 12

What happens if I am not accepted to the university?

Accepted Answer

The reservation cancellation conditions and deposit refund policy are detailed from the beginning of the reservation process in the reservation conditions. If you have any questions about canceling your reservation and/or opting for a refund, contact the residence staff.

In any case you must send an email to the residence notifying the cancellation. You can also cancel the reservation by directly emailing the residence manager, you can find his email address on the residence page.

Question 13

Is there a check-in and check-out time?

Accepted Answer

There are no entry and exit times but there are rules to respect the silence of others.

Question 14

Pets Allowed?

Accepted Answer

Pets are not allowed to enter the residence.

Question 15

What happens if there is a damage or unforeseen event in the room?

Accepted Answer

The residence team will help you resolve any maintenance tasks that may need to be carried out in your room. Please contact the front desk to let them know if there is a problem with your room.

Question 16

Can I stay during the summer?

Accepted Answer

The residence offers rentals in summer. This would be a separate contract from the standard contract that covers the academic year including holidays. Check with the residence staff about room availability in summer and if there is any offer so you can stay for twelve months, whether you renew for the next course or not.

Question 17

Can you smoke?

Accepted Answer

No, smoking is not allowed inside the residence. Since the entry into force of the Anti-Smoking Law of 2011, smoking is prohibited in any type of space for collective use that is not outdoors.

Residencia Universitaria Hubr Xior Granada

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