Question 1

Is there a cleaning service? What does it consist of?

Accepted Answer

The cleaning service will be carried out weekly, without making the beds.

Question 2

Is there a laundry service? How does it work?

Accepted Answer

In Xior Pontoneros, you will find a self-service laundry.

Question 3

Does it close at any time of the year?

Accepted Answer

No.

Question 4

What are the guest service hours?

Accepted Answer

24 hours a day.

Question 5

Does it have any kind of adaptability for people with reduced mobility?

Accepted Answer

Yes, the residence offers adapted rooms.

Question 6

What profiles are accepted?

Accepted Answer

Xior Pontoneros accepts university and undergraduate students, university professors and professional sports groups.

Question 7

Can I come with my friend or partner?

Accepted Answer

No.

Question 8

Admission requirements

Accepted Answer

To enter this residence you must be or turn 18 that same year and have paid the registration fee with them.

Question 9

What is the minimum stay?

Accepted Answer

1 us.

Question 10

How does the dining room work?

Accepted Answer

The dining room will provide food service from Monday to Friday.

Question 11

What menu adaptations do you offer?

Accepted Answer

The residence can offer vegetarian, vegan and gluten-free adaptations to its guests.

Question 12

guest policy

Accepted Answer

Xior Pontoneros accepts your guests and can even stay overnight for an extra cost of €50 per night.

Question 13

Cancellation policy

Accepted Answer

If the cancellation is made more than 45 days before the start date of the contract, all amounts paid will be refunded, except for the registration fee.

If the cancellation is made between 44 and 30 days before the start date of the contract, all amounts paid will be returned, except for the payment of registration and deposit.

If the cancellation is made between 30 and 1 days before the start date of the contract, all amounts paid will be returned, except for the payment of registration, deposit and first monthly payment.

Question 14

payment policy

Accepted Answer

Bank transfer will only be accepted for annual payment (entire contract).
By direct debit you can pay by month.

Monthly payments must be made in equal installments on the following dates (the “Installments”) between the 1st and 3rd of the current month. Choosing monthly payments implies payment of the first and last monthly payment on the date of signing the contract.

Question 15

Can you smoke?

Accepted Answer

No.

Residencia Universitaria Xior Pontoneros Zaragoza

What does this property have?

Room types

What does the price include?

Services

Where is it?

Which universities are nearby?

Frequent questions