Question 1

Types of food service?

Accepted Answer

The accommodation does not offer food service, it only has a cafeteria.

Question 2

What menu adaptations are offered?

Accepted Answer

There are no adaptations available, as no food service is offered at the residence.

Question 3

Is there a laundry service? How does it work?

Accepted Answer

We have laundry facilities on site, available for your use at any time during your stay. This way, you can take care of and keep your clothes clean conveniently and without complications.

Question 4

Does the residence provide sheets and towels?

Accepted Answer

In our apartments, we do not provide bedding, as we understand that students like to personalize their rooms according to their preferences. We invite you to explore our blog, where you will find tips and ideas for decorating your space. It is important to note that this policy may vary for summer bookings. For detailed information regarding this, we encourage you to contact our residence teams. They will be happy to provide you with all the information you need.

Question 5

Is there parking service? How does it work?

Accepted Answer

In several of our residences, we offer on-site parking for your convenience during your stay with us. For specific details about availability and conditions, we invite you to consult the dedicated pages for each residence on our website or to contact us. We will be happy to provide you with the information you need to make your experience as convenient as possible.

Question 6

Is there a courier service / mail service?

Accepted Answer

Yes, we offer courier service.

Question 7

Is there a cleaning service available? What does it consist of?

Accepted Answer

In some of our residences for students, we provide weekly or biweekly cleaning services for the kitchen and living room. However, in other properties, residents are expected to personally take care of the maintenance of shared spaces and rooms. We want to assure you that all our common areas receive regular cleaning to ensure a clean and pleasant shared environment for everyone.

Question 8

Does it have any type of adaptability for people with reduced mobility?

Accepted Answer

You must communicate directly with the residence to obtain accurate information.

Question 9

Are pets allowed?

Accepted Answer

No pets are allowed in the residence.

Question 10

Can I smoke?

Accepted Answer

Smoking is not allowed in the residence.

Question 11

Are instruments allowed?

Accepted Answer

You can bring instruments, but you cannot disturb your colleagues' rest time with them.

Question 12

Are instruments allowed?

Accepted Answer

You can bring instruments, but you cannot disturb the rest time of your other colleagues with them.

Question 13

Are instruments allowed?

Accepted Answer

You can bring instruments, but you cannot disturb your fellow colleagues' rest time with them.

Question 14

Are instruments allowed?

Accepted Answer

You can bring instruments, but you cannot disturb the rest time of your other colleagues with them.

Question 15

Guest policy

Accepted Answer

Yes, the residence has a guest policy. For more information, please contact the site directly. Family and friends are welcome to visit.

Question 16

What happens if I lose the key to my room?

Accepted Answer

You must pay an additional cost for making a key copy or for changing the lock, depending on the case.

Question 17

Can I personalize my room?

Accepted Answer

We encourage you to personalize your room according to your tastes, as long as you can restore it to its original state upon your departure. Otherwise, a charge may be applied for any damage caused. To inspire you with customization options that do not require the use of nails, glue, or leave marks on the wall, we suggest exploring our blog, where you will find practical and creative ideas.

Question 18

What happens if there is a defect or unforeseen event in the room?

Accepted Answer

Our maintenance team is always at your disposal to solve any problems in your apartment. Simply fill out a maintenance request form and submit it at the reception desk. We are here to ensure that everything runs smoothly in your space.

Question 19

Emergency and incident policy

Accepted Answer

Yes, in the company we have emergency policies.

Question 20

Specific rules for accommodation

Accepted Answer

You cannot smoke, run in the hallways, you must take care of and keep your room clean, respect your classmates and their study and rest schedule, among other important rules.

Question 21

What is the minimum stay?

Accepted Answer

The minimum stay is 45 weeks.

Question 22

What profiles does it accept?

Accepted Answer

Only students over 18 years old.

Question 23

What is the cost of the reservation, registration, and/or deposit?

Accepted Answer

We do not require deposits for any of our student accommodations. Instead, you will be required to pay an upfront rental fee, which will be allocated towards your second month's rent.

Question 24

Can I come accompanied by a friend, partner or family?

Accepted Answer

You can only receive visits. We recommend that friends and family stay for a maximum of 2 or 3 nights and that you notify your roommates before they arrive.

Question 25

From what date can I enter?

Accepted Answer

From September 13th.

Question 26

How do you make payments?

Accepted Answer

Payments are typically made through direct debit between the 1st and the 5th of each month. Additionally, we offer the option to pay your rent installments through our student portal. If you require assistance to obtain your login details or encounter any difficulties logging in, please do not hesitate to contact your residence team. We are here to assist you at every step of the process.

Yugo Globe Works

What does this property have?

Room types

What does the price include?

Services

Where is it?

Frequent questions

Frequent questions

Types of food service?

What menu adaptations are offered?

Is there a laundry service? How does it work?

Does the residence provide sheets and towels?

Is there parking service? How does it work?

Is there a courier service / mail service?

Is there a cleaning service available? What does it consist of?

Reservation conditions

What is the minimum stay?

What profiles does it accept?

What is the cost of the reservation, registration, and/or deposit?

Can I come accompanied by a friend, partner or family?

From what date can I enter?

How do you make payments?

Property rules

Does it have any type of adaptability for people with reduced mobility?

Are pets allowed?

Can I smoke?

Are instruments allowed?

Are instruments allowed?

Are instruments allowed?

Are instruments allowed?

Guest policy

What happens if I lose the key to my room?

Can I personalize my room?

What happens if there is a defect or unforeseen event in the room?

Emergency and incident policy

Specific rules for accommodation

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