Question 1

Types of food service?

Accepted Answer

Food service is not available at the accommodation.

Question 2

What menu adaptations are offered?

Accepted Answer

There are no menu adaptations, because food service is not offered.

Question 3

Is there a laundry service? How does it work?

Accepted Answer

Yes, in our laundry facilities you will be able to wash your clothes whenever you need to.

Question 4

Is there a parcel service / Post Office?

Accepted Answer

In our commitment to provide you with the best experience, our reception team is at your disposal to receive and manage your packages and signed items. You will never miss a delivery, as we take care of receiving and storing them safely for you.
Furthermore, for your convenience, we will send you a friendly reminder by email as soon as your package is ready to be picked up. This way, you can be sure that you will be informed in a timely manner and can collect your belongings at the time that suits you best. In our effort to make your stay as comfortable as possible, we manage every detail to make it easy for you to access your deliveries efficiently and without complications.

Question 5

Is there a cleaning service? What does it consist of?

Accepted Answer

To ensure a clean and welcoming environment, we offer cleaning services as part of specific group agreements. However, as a general rule, we ask that you take responsibility for maintaining cleanliness in your apartments, including bedrooms and bathrooms.
We understand the importance of a spotless space, and for your convenience, all of our common areas undergo regular cleaning. We appreciate your cooperation in keeping your private space tidy while we strive to maintain the shared areas in optimal conditions for everyone's enjoyment. If you have any questions or special requests, our team is always available to assist you.

Question 6

Does the residence provide sheets and towels?

Accepted Answer

No, the residence does not provide sheets or towels.

Question 7

Is there a parking service? How does it work?

Accepted Answer

Yes, it has bicycle parking service.

Question 8

Does it have any kind of adaptability for people with reduced mobility?

Accepted Answer

You must contact the residence directly to obtain accurate information about it.

Question 9

Are pets allowed?

Accepted Answer

No pets allowed.

Question 10

Can you smoke?

Accepted Answer

Smoking is not allowed inside the accommodation facilities. There are certain designated areas outside the residence for that purpose.

Question 11

Guest policy

Accepted Answer

The residence has a guest policy. For more information, contact the site directly. Please note that visits from family and friends are allowed.

Question 12

What happens if I lose the key to my room?

Accepted Answer

You must pay an additional fee for the copy of the key or for the change of the lock, depending on the case.

Question 13

Can I personalize my room?

Accepted Answer

Yes, you can customize your room as long as you can restore it to its original state upon your departure.

Question 14

What happens if there is a defect or unforeseen issue in the room?

Accepted Answer

Our maintenance team is always at your disposal to solve any problems in your apartment. Simply complete a maintenance request form and hand it in at reception. We are here to ensure that everything runs smoothly in your space.

Question 15

Emergency and incident policy

Accepted Answer

Yes, consult directly with the company.

Question 16

Specific accommodation rules

Accepted Answer

In order to create a harmonious and respectful environment for all our residents, we ask that you observe the following rules: No Smoking: For health and safety reasons, smoking is strictly prohibited inside the premises.
Moderate Use of Hallways: We request that you avoid running in the hallways to ensure a quiet and safe environment. Room Maintenance: Each resident is responsible for taking care of and keeping their room clean, thus contributing to the general well-being of the shared space. Respect for Roommates: It is essential to respect your roommates and be aware of their study and rest schedule. Avoid unnecessary noise and respect the privacy of others.
These rules are vital to create a harmonious and pleasant coexistence for everyone. We appreciate your cooperation and respect for these guidelines, which will contribute to everyone enjoying a comfortable and respectful environment.

Question 17

What is the minimum stay?

Accepted Answer

The minimum stay is 51 weeks.

Question 18

What profiles do you accept?

Accepted Answer

Only students over 18 years old are accepted.

Question 19

What is the cost of the reservation, registration, and/or deposit?

Accepted Answer

We do not request deposits for any of our student accommodations. Instead, you will need to pay an upfront rental fee, which will be allocated towards your second month's rent.

Question 20

Can I come accompanied by a friend, partner or family?

Accepted Answer

You can only receive visitors. We recommend that friends and family stay for a maximum of 2 or 3 nights and that you notify your roommates before they arrive.

Question 21

From what date can I enter?

Accepted Answer

You can enter starting on August 30th.

Question 22

How are payments made?

Accepted Answer

The rent, established in the contract signed at the reservation, must be paid monthly in advance in 8 equal installments. Alternatively, you can choose to pay the total rent at once at the beginning of the lease period.

Question 23

Are instruments allowed?

Accepted Answer

Yes, you can have instruments, as long as you respect the rest and study schedule of the other classmates.

Yugo Amnis House

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