Question 1

What menu adaptations are offered?

Accepted Answer

We make sure to offer a varied menu every morning.

Question 2

Is there a cleaning service? What does it consist of?

Accepted Answer

The residence offers biweekly cleaning service for the studio, and this service is already included in the rate.

Question 3

What happens if I lose the key to my room?

Accepted Answer

In case you lose the key to your room, it is important to inform the residence team immediately. Additionally, a replacement fee will be applied.

Question 4

Specific rules of accommodation

Accepted Answer

Smoking is prohibited inside the facilities, pets are not allowed, and it is essential to maintain the tranquility of the other residents. In addition, running in the hallways is prohibited, among other rules detailed in the lease agreement.

Question 5

Are pets allowed?

Accepted Answer

Pets are not allowed in Vita Student facilities.

Question 6

How are the payments made?

Accepted Answer

Payments can be made through card or bank transfer via your Vita Student account. You have the option to make them annually or divide them into two or four installments.

Question 7

Is there a parking service? How does it work?

Accepted Answer

There is no parking available in this building; however, our residences are strategically located in the center, with easy access to the university and public transportation.

Question 8

Emergency and incident management

Accepted Answer

The residence offers a safe and peaceful environment, providing residents with all the necessary security measures for their well-being.

Question 9

Admission requirements?

Accepted Answer

The applicant for the reservation must be of legal age or have a legal guardian.

Question 10

What happens if they don't accept me into the university?

Accepted Answer

If you are not accepted at the university, you can cancel the contract at no cost, except in some special cases that you should directly consult with the residence.

Question 11

Are instruments allowed?

Accepted Answer

Yes, you can have instruments, but it is important to use them with consideration, respecting the rest and study time of other residents.

Question 12

Can I personalize my room?

Accepted Answer

It is not allowed to personalize the room unless you return it to its original state upon delivery. Any damage caused during your stay will require an additional payment for repairs.

Question 13

Is there laundry service? How does it work?

Accepted Answer

The residence has laundry facilities in the building. To use the service, simply recharge your account and you will be able to access the washing machines at any time.

Question 14

What is the minimum stay?

Accepted Answer

The minimum stay at Vita Westgate is 44 weeks.

Question 15

What is the cost of the reservation, enrollment, and/or deposit?

Accepted Answer

No initial deposit is required; however, any damage caused during your stay will incur an additional cost for repairs.

Question 16

From what date can I enter?

Accepted Answer

The rooms are available starting from September 14th.

Question 17

Does the residence provide sheets and towels?

Accepted Answer

When you move in, you are automatically included in the biweekly cleaning service, although keep in mind that towels and sheets are not provided in the United Kingdom. These are considered personal items that you must bring.
You can also contact the building to purchase a kit.

Question 18

Guest Policy

Accepted Answer

You can have visitors, and your guest can stay for free for up to 2 nights, as long as they register at reception. During their stay, it is necessary for your guest to be accompanied by the resident when moving around the premises. Please note that if the stay is extended beyond 2 nights, an additional cost will apply.

Question 19

What happens if there is a defect or unforeseen event in the room?

Accepted Answer

If you notice any damage in the room, do not hesitate to report it to reception or make the corresponding record through the Vita Student application.

Question 20

Cancellation policy

Accepted Answer

In case of cancellation, the residence follows a specific policy. In situations such as not getting a spot or visa denial, the corresponding refund will be considered.

Question 21

Types of food service?

Accepted Answer

Our student residence, Vita Student Westgate, includes a free breakfast service from Monday to Friday.

Question 22

How does the dining room work?

Accepted Answer

Breakfast is served between 7:00 am and 10:00 am in the dining room. Additionally, each room has its own private dining area.

Question 23

How does the dining room work?

Accepted Answer

Breakfast is served between 7:00 am and 10:00 am in the dining room. Additionally, each room has its own private dining area.

Question 24

Is there a package delivery / Mail service available?

Accepted Answer

Yes, there is a parcel service available.

Question 25

Can you smoke?

Accepted Answer

Smoking or vaping is not allowed inside our facilities. In that case, there are designated areas where you can smoke outside the building.

Question 26

Does it have any kind of adaptability for people with reduced mobility?

Accepted Answer

Our facilities at Vita Student are adapted for people with reduced mobility, providing comfortable and suitable living environments to meet various individual needs.

Vita Student Westgate

What does this property have?

Room types

What does the price include?

Services

Where is it?

Frequent questions

Frequent questions

What menu adaptations are offered?

Is there a cleaning service? What does it consist of?

Is there a parking service? How does it work?

Is there laundry service? How does it work?

Does the residence provide sheets and towels?

Types of food service?

How does the dining room work?

How does the dining room work?

Is there a package delivery / Mail service available?

Reservation conditions

How are the payments made?

Admission requirements?

What happens if they don't accept me into the university?

What is the minimum stay?

What is the cost of the reservation, enrollment, and/or deposit?

From what date can I enter?

Cancellation policy

Property rules

What happens if I lose the key to my room?

Specific rules of accommodation

Are pets allowed?

Emergency and incident management

Are instruments allowed?

Can I personalize my room?

Guest Policy

What happens if there is a defect or unforeseen event in the room?

Can you smoke?

Does it have any kind of adaptability for people with reduced mobility?

Nearby residences

Vita Student Strawberry Place