Question 1

Types of food service?

Accepted Answer

Food service is not available at the residence.

Question 2

Is there a laundry service? How does it work?

Accepted Answer

Yes, there is a laundry service in the building for an additional cost.

Question 3

Is there a cleaning service? What does it include?

Accepted Answer

Yes, the residence offers weekly cleaning service and cleaning service in the common areas. If you require a deep cleaning of your room, please contact reception to request the service, which will have an additional cost.

Question 4

Does the residence provide sheets and towels?

Accepted Answer

No, the bed linen and towels service is not included in your rate. However, you can request this service at the residence for an additional cost.

Question 5

Is there parking service? How does it work?

Accepted Answer

Yes, the residence has parking service for bicycles or motorcycles included in the payment rate. Additionally, it offers parking service for cars for an additional cost.

Question 6

Is there a mail service available?

Accepted Answer

Yes, the residence offers package reception service.

Question 7

Are pets allowed?

Accepted Answer

Pets are not allowed on the premises.

Question 8

Can I smoke?

Accepted Answer

Smoking is not allowed inside the residence facilities.

Question 9

What happens if I lose the key to my room?

Accepted Answer

Access to the rooms will be done through a key card or access code. If you lose your room key, you must inform the reception immediately. Also, you will have to pay an additional cost for it.

Question 10

Can I customize my room?

Accepted Answer

You must keep in mind that you can customize your room as long as you return it to its original state at the end of your stay period.

Question 11

Can I customize my room?

Accepted Answer

You must bear in mind that you can customize your room as long as you return it to its original state at the end of your stay period.

Question 12

What happens if there is a malfunction or unexpected issue in the room?

Accepted Answer

You should communicate it directly to reception.

Question 13

Specific lodging regulations

Accepted Answer

You are not allowed to smoke, run in the hallways, or consume alcoholic beverages on our premises. Pets are also not permitted to enter.

Question 14

What is the minimum stay?

Accepted Answer

The minimum stay is 30 days, which is equivalent to one month.

Question 15

What is the cost of the reservation, registration, and/or deposit?

Accepted Answer

Deposit: €800

Registration fee: €195

The deposit must be paid at the time of contract signing. If the student decides to terminate the contract before its expiration, the deposit will not be refunded.

Question 16

What happens if I am not accepted to university?

Accepted Answer

Expenses will be reimbursed in the following cases:

1) If the student does not secure a spot at the university/school and submits the proof within three days of receiving the information.

2) If the residence cannot meet the accommodation request made at the time of booking.

Question 17

Cancellation policy

Accepted Answer

The residence has a cancellation policy in which you will only be refunded the security deposit if the student does not secure a spot at the university/school and provides the proof within three days after receiving the information, or if the residence is unable to fulfill the accommodation request made at the time of booking. In this sense, if you leave before the end of the contract, a refund of the security deposit will not be possible.

Question 18

How are payments made?

Accepted Answer

You can make the payments on a monthly basis.

Question 19

What happens if I leave earlier than planned?

Accepted Answer

You will not get the deposit money back.

Odalys Porto Asprela

What does this property have?

Room types

Individual Rooms

Standard

Estancia < 9 meses

Estancia Corta

Standard Plus

Estancia < 9 meses

Estancia Corta

Super Deluxe

Estancia < 9 meses

Estancia Corta

Deluxe Plus

Estancia < 9 meses

Estancia Corta

Master Plus

Estancia < 9 meses

Estancia Corta

Master

Estancia < 9 meses

Estancia Corta

Deluxe

Estancia < 9 meses

Estancia Corta

Super Deluxe Superior

Estancia < 9 meses

Estancia Corta

Super Rooftop

Estancia < 9 meses

Estancia Corta

Shared Rooms

Super Rooftop Doble

Estancia < 9 meses

Estancia Corta

Super Deluxe Superior Doble

Estancia < 9 meses

Estancia Corta

What does the price include?

Where is it?

Frequent questions

Frequent questions

Types of food service?

Is there a laundry service? How does it work?

Is there a cleaning service? What does it include?

Does the residence provide sheets and towels?

Is there parking service? How does it work?

Is there a mail service available?

Reservation conditions

What is the minimum stay?

What is the cost of the reservation, registration, and/or deposit?

What happens if I am not accepted to university?

Cancellation policy

How are payments made?

What happens if I leave earlier than planned?

Property rules

Are pets allowed?

Can I smoke?

What happens if I lose the key to my room?

Can I customize my room?

Can I customize my room?

What happens if there is a malfunction or unexpected issue in the room?

Specific lodging regulations

Nearby residences

Residencia Universitaria AMRO Porto

Livensa Living Porto Boavista

Odalys Campus Oporto Granjo Centro

Residencia Universitaria Nido Asprela