Question 1

How does the dining room work?

Accepted Answer

The dining room is available for students who have opted for the meal plan of half board or full board depending on the case. For schedule and menu information, you can directly consult with the residence.

Question 2

Does it have any type of adaptability for people with reduced mobility?

Accepted Answer

Yes, our facilities are adapted for people with reduced mobility.

Question 3

What is the minimum stay?

Accepted Answer

The minimum stay at AMRO Salamanca is 10 months.

Question 4

What is the cost of the reservation, enrollment, and/or deposit?

Accepted Answer

The cost of the bail is 800 euros.

Question 5

Is there a parcel service / Post office?

Accepted Answer

In some residences, we offer lockers for package delivery; in others, you can pick them up at the reception. Make sure to check the pickup hours at each residence. Please note that food and grocery orders must be delivered directly to the resident.

Question 6

What happens if there is a defect or unforeseen event in the room?

Accepted Answer

Our maintenance team is ready to solve any problem in your room. Please contact reception to report any maintenance tasks you need.

Question 7

Does the residence provide sheets and towels?

Accepted Answer

No, the residence does not provide bedding or towels.

Question 8

What happens if I leave before the scheduled time?

Accepted Answer

If you retire voluntarily without any valid justification, you will have to assume a penalty.

Question 9

Types of food service?

Accepted Answer

AMRO Salamanca offers half-board meal service from Monday to Friday (5 days) and full-board service for the entire week (7 days).

Question 10

What menu adaptations are offered?

Accepted Answer

At Amro Estudiantes, we care about every aspect when choosing your residence in Salamanca. We prioritize your overall well-being and offer half-board or full-board accommodations with balanced and healthy menus because your nutrition and well-being are our priority.

Question 11

Is there a parking service? How does it work?

Accepted Answer

Yes, the residence has 24-hour security parking service for cars.

Question 12

Are pets allowed?

Accepted Answer

Pets are not allowed to enter or stay in our facilities.

Question 13

Can you smoke?

Accepted Answer

Smoking is not allowed inside the residence facilities. There are designated areas for this outside the residence.

Question 14

Guest Policy

Accepted Answer

Visitors are welcome, they just need to register at the reception when entering and leaving. If they plan on staying overnight, please contact the residence team to make a reservation, either in your room or in an additional one. Remember that there are special rates for resident visitors.

Question 15

Can I personalize my room?

Accepted Answer

You can customize your room to feel more comfortable, as you will be staying there for a long time. However, remember that when you leave, you must return it to its original state.

Question 16

What happens if I don't get accepted into university?

Accepted Answer

You must directly inquire with the residence about the cancellation policy regarding these cases. If there is a valid reason, your security deposit will be refunded.

Question 17

Are instruments allowed?

Accepted Answer

If you carry any instrument with you, you must take into account that you can only play it during daylight hours and at a time when you do not interrupt the resting and studying hours of the other residents.

Question 18

From what date can I enter?

Accepted Answer

Our rooms are available from September 01.

Question 19

Is there a laundry service? How does it work?

Accepted Answer

Of course! There is a fully equipped laundry room with a wide range of washing machines and dryers available 24 hours a day.

Question 20

Specific accommodation rules

Accepted Answer

In our facilities, order and cleanliness must prevail. You cannot bring pets, you cannot smoke, you must respect other residents, among other rules that you can find in our internal regulations.

Question 21

Is there cleaning service? What does it consist of?

Accepted Answer

At AMRO Estudiantes, our dedicated cleaning staff is responsible for keeping the common areas spotless. It is important to note that the cleaning of your room, as well as the changing of sheets and towels, may be included in your monthly rent or be optional services contracted separately, depending on the residence. For specific details, please refer to the price sheet or directly contact the residence staff.

Question 22

What happens if I lose the key to my room?

Accepted Answer

In that case, you must pay the cost for a new copy or for the lock change if necessary.

AMRO Salamanca

What does this property have?

Room types

What does the price include?

Services

Where is it?

Which universities are nearby?

Frequent questions