Question 1

What is the minimum stay?

Accepted Answer

The maximum duration of a hosting contract is one full year, but keep in mind that you will always have the possibility of renewing it. The minimum length of stay varies depending on the establishments and periods, but in general it is 5 months. Contact the residence for more information.

Question 2

Is there food service?

Accepted Answer

The residence has an agreement with a local caterer so you can book half board while living in the residence.

Question 3

Is there cleaning service? What does it consist of?

Accepted Answer

As an optional service, you can hire weekly cleaning

Question 4

What is the cost of the reservation, enrollment and/or deposit?

Accepted Answer

Registration €100.

Deposit: €800

Question 5

What happens if I am not accepted to the university?

Accepted Answer

If you have not obtained the necessary visa or have been denied a place at the university, we will cancel your reservation free of charge, but you will have to provide us with proof that you are going to study in another city other than the one in which you had the residence. booking.

Question 6

Does the residence provide sheets and towels?

Accepted Answer

No. Bed linen and towels are not included. You will also have to take your pillow and duvet. As an optional service, you can hire a weekly change of sheets and towels.

Question 7

Is there a check-in and check-out time?

Accepted Answer

No; As in all Livensa Living residences, you can come and go whenever you want.

Question 8

Who can live in the residence?

Accepted Answer

Students or anyone related to the academic field such as teachers or researchers can stay in the Livensa Living student residences.

If you are a minor, your parents or legal guardian will make the reservation for you.

Question 9

Pets Allowed?

Accepted Answer

Unfortunately, according to the conditions of the accommodation contract, it is not possible to have animals.

Question 10

Is there a postal and/or parcel service?

Accepted Answer

Yeah. The residence has a postal and parcel service.

Question 11

Can I bring guests?

Accepted Answer

Yes, we accept visits from your friends or family.

For visits that occur during the day you can invite whoever you want as many times as you want, but only one guest at a time.

During the night, you can invite a person to stay overnight at the residence for free three nights a month, you have to notify the reception at least 24 hours. For those shared rooms, there is no possibility of inviting third parties to spend the night.

Question 12

Is there laundry in the residence?

Accepted Answer

Yeah. The residence has self-service laundry.

Question 13

Are there parking spaces?

Accepted Answer

Yeah. The residence has parking with additional cost.

Question 14

How is payment made?

Accepted Answer

They can be made directly on the resident portal via bank transfer or credit/debit card.

Question 15

What happens if there is a damage or unforeseen event in the room?

Accepted Answer

We have a maintenance team that will be able to solve all problems. They will notify you in advance if they need access to your room.

Question 16

Can I stay during the summer?

Accepted Answer

Yes, you can stay during the summer, if your contract has ended, an extension can be made.

Question 17

Can you smoke?

Accepted Answer

No, smoking is not allowed inside the residence. Since the entry into force of the Anti-Smoking Law of 2011, smoking is prohibited in any type of space for collective use that is not outdoors.

Residencia Universitaria Livensa Living Salamanca

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