Question 1

Is there a cleaning service? What does it consist of?

Accepted Answer

We have the additional cleaning service available if you want to hire it.

Question 2

What is the minimum stay?

Accepted Answer

The minimum stay is three months.

Question 3

Guest policy

Accepted Answer

Yes, you can receive visitors and guests in the apartment. You must always notify your roommates in advance and ensure compliance with the rules of coexistence. The coliver who receives the visitors will be responsible for their guests.

Question 4

Are pets allowed?

Accepted Answer

Although we are animal lovers, they are not allowed in the apartment.

Question 5

What profiles does it accept?

Accepted Answer

Although we often welcome young professionals between the ages of 22 and 38, we do not have a specific profile to be considered the ideal occupant. Those who share values of respect, curiosity, camaraderie, and a positive environment are always welcome in our community.

Question 6

Is there a laundry service? How does it work?

Accepted Answer

The apartment has a washing machine.

Question 7

What is the cost of the reservation, registration, and/or deposit?

Accepted Answer

A corresponding deposit must be paid for the room price.

Question 8

Accommodation schedules?

Accepted Answer

There are no specific entry and exit times, but there are rules to respect others' silence.

Question 9

Does it close at any time during the year?

Accepted Answer

No

Question 10

Can I customize my room?

Accepted Answer

Of course, you can decorate it to your liking, but you must leave it exactly as you found it, otherwise there may be additional charges for the damages caused.

Question 11

Is there a parking service? How does it work?

Accepted Answer

We do not have parking available.

Question 12

Can I come with a friend, partner or family?

Accepted Answer

The rooms are single, but visits are allowed.

Question 13

From what date can I enter?

Accepted Answer

In principle, the entry takes place on the start day specified in your reservation or in your contract, if it has already been signed. If you want to enter on another day, you must inform us.

Question 14

Cancellation policy

Accepted Answer

https://thestart.colivinn.com/faqs/

Question 15

How are payments made?

Accepted Answer

The tuition fees for the academic course can be paid in one of two ways:

One-time payment. This option applies when a minimum of 8 months are paid in a single payment, with a 5% discount per month on the total payment. This payment will be made in a single deposit 48 hours after the contract is signed, through bank transfer or cash deposit at the bank.

Monthly payment. The rent payment will be made monthly from the first to the fifth of each month, through bank transfer, cash deposit at the bank, or with a debit or credit card (Visa or Mastercard) using online payment. For each day of delay in the monthly payment, you will have to pay a fee of ten euros (€10).

Question 16

What happens if I leave earlier than expected?

Accepted Answer

You must communicate it through email.

Question 17

Types of food service?

Accepted Answer

The accommodation does not have meal service.

Question 18

What menu adaptations are offered?

Accepted Answer

We do not offer food service.

Question 19

How does the dining room work?

Accepted Answer

We do not offer food service.

Question 20

Does the residence provide sheets and towels?

Accepted Answer

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Question 21

Is there a parcel service / Post Office?

Accepted Answer

We do not have a courier service.

Question 22

What happens if there is a malfunction or unforeseen event in the room?

Accepted Answer

To report any type of breakdown or damage that may occur in the room, you should notify it so that the staff can handle it through the maintenance support. It is not necessary for you to be in the room, they will be able to access it.

Question 23

Specific accommodation rules

Accepted Answer

They are specified in the contract.

Question 24

Can you smoke?

Accepted Answer

No, smoking is not allowed inside the Residence. Since the enforcement of the 2011 Anti-tobacco Law, smoking is prohibited in any type of indoor collective space that is not outdoors.

Question 25

What happens if I lose the key to my room?

Accepted Answer

In case of losing the key to your room or the key to the kitchen locker, you must contact the staff of MI CASA INN to request another card. In the case of losing the key to the locker, you must request a new one from the cleaning staff.

Remember that the cost for the loss of a card or locker key is €10, which must be paid at the time of delivery.

ColivINN Gran de Gràcia 239

What does this property have?

Room types

What does the price include?

Services

Where is it?

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