Question 1

What is the minimum stay?

Accepted Answer

The minimum stay is 1 month.

Question 2

Who can live in the residence?

Accepted Answer

To live in Yugo residences while studying at university, you must be 18 years or older.

Question 3

Pets Allowed?

Accepted Answer

Tenants are not allowed to bring pets into the building.

Question 4

Is there laundry in the residence?

Accepted Answer

Yeah. The residence has a self-service laundry.

Question 5

Can I bring guests?

Accepted Answer

Visits are allowed between 10:00 a.m. and 11:00 p.m. Guests can sleep in the residence, always notifying the reception team in advance.

Question 6

What happens if I lose my room key?

Accepted Answer

You must contact the reception and request an additional one.

Question 7

Is there food service?

Accepted Answer

The residence has shared kitchens and some rooms with a full kitchen, others with a kitchenette. As an extra service, the residence offers half board and full board for 5 and 7 days that you can request when you make your payment.

Question 8

Can I personalize my room?

Accepted Answer

Yes, as long as you can return it to its original state when you leave. If not, you will be charged for any damage.

Question 9

Is there a check-in and check-out time?

Accepted Answer

There are no entry and exit times, but there are rules to respect coexistence.

Question 10

Are there parking spaces?

Accepted Answer

Yes, the residence has parking spaces for bicycles, cars and motorcycles at an additional cost.

Question 11

Does the residence provide sheets and towels?

Accepted Answer

Yes, once a week the sheets and towels are changed. This service is included in the price.

Question 12

How is payment made?

Accepted Answer

Payments are normally made by direct debit between the 1st and 5th of each month.

Question 13

What happens if I am not accepted to the university?

Accepted Answer

The cancellation of a Place Reservation produced after May 31, 2022 and prior to the date of entry into the Residence will mean the loss of all amounts delivered up to the moment of said cancellation, except in the following cases: -Non-granting of a university place within the province where the Residence is located. The refund will be managed after delivery to the Residence Administration of proof of payment of the registration fee of the University of another province in which a place has been obtained. -Failure to obtain an entry visa to Spain valid on the date of entry into the Residence.

Question 14

What happens if there is a damage or unforeseen event in the room?

Accepted Answer

The residence maintenance team is always available if something in your apartment breaks or doesn't work. You just have to fill out a maintenance request form and hand it in at reception.

Question 15

Is there a postal and/or parcel service?

Accepted Answer

The residence team (reception) is always available to collect your packages and certificates, so you never miss a delivery. They will also send you an email reminder when your package is ready for pickup.

Question 16

Can you smoke?

Accepted Answer

Smoking is not allowed inside the residence, but you can smoke outside.

Residencia Universitaria Yugo Bermejales

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